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Finance Essentials for Non-Financial Managers
What you'll learn
Introduction to Finance
Understand key financial concepts and terms and how to make sense of financial reports
Financing the Business
Learn how to manage sources of business funds, financing for operations, strategic assets, R&D and working capital.
Capital Investment
Understand the options around capital investment and make the right decisions to ensure value and business growth.
Measuring Financial Performance
Learn how to measure financial performance, conduct ratio analysis and identify which measures suit your company.
Business English Essentials for Beginners
What you'll learn
Introduction
Introducing yourself
Introducing your colleagues
Making calls
Receiving calls
Meeting
Vocabularies
Basic expressions
Language Focus
Correct pronouncition
Spelling practice
Listening practice
Leaving messages
Taking messages
English for Business Communication – Advanced
What you'll learn
Business Plan
English Language
Meeting
Presentation
Email Writing
Business Communication
Communication
Professional
Writing
Negotiation
Planning
English for Customer Care
What you'll learn
1. Customer Service Overview & Best Practices
2. Customer Service via Telephone
3. Customer Service via Email, Chat & Social Media
4. Technical Troubleshooting
5. Meetings
6. Presentations
